Refund policy

Return & Refund Policy

At this time, we do not accept returns on products purchased from our store.

Due to the nature of our products, all sales are considered final once an order has been placed and shipped.

Damaged, Defective, or Incorrect Items

If you receive an item that is:

• Damaged

• Defective

• Incorrect

• Missing parts
  or otherwise not as described,

please contact us as soon as possible. We are committed to making it right.

How We Handle Issues

When an issue is reported, we may, at our discretion:

• Replace the item

• Issue a refund or partial refund

• Provide store credit

• Offer another appropriate resolution

Our goal is to ensure you are taken care of and satisfied with your purchase.

Reporting an Issue

To help us resolve your issue quickly, please contact us at sales@berksdiesel.com with:

• Your order number

• A description of the issue

• Photos of the product and packaging

Issues should be reported within 7 days of delivery.

Final Notes

All claims are reviewed on a case-by-case basis. We reserve the right to deny requests that do not meet the conditions outlined above.